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Frequently asked questions

Answers to questions we get asked all the time.

  • What’s a credit rating?

    A credit rating, or credit score, is a numerical representation of your creditworthiness, reflecting your borrowing and repayment history. Lenders use it to decide if they'll approve your loan, how much they'll lend you, and what interest rate you'll pay.

  • What’s lenders mortgage insurance (LMI)?

    Lenders mortgage insurance (LMI) is an insurance that protects the lender if you can't repay your home loan, but you, the borrower, have to pay for it. It's typically required if your deposit is less than 20% of the property's value.

  • What’s a variable rate home loan?

    A variable rate home loan has an interest rate that can change over time, based on market conditions and your lender's decisions.

  • What’s a fixed rate home loan?

    A fixed rate home loan means your interest rate stays the same for a specific period, providing payment stability.

  • What’s an interest-only home loan?

    An interest-only home loan allows you to only pay the interest on your loan for a set period, not the principal amount. This provides flexibility and can free up funds for other purposes, but it also means you're not making progress towards paying off your home during that period.

  • What is home loan pre-approval?

    Home loan pre-approval is a conditional approval from a lender, giving you an estimate of how much you might be eligible to borrow for a home loan. It's based on an initial assessment of your financial situation, but the final approval depends on a full assessment of your application and the property you want to buy.

  • How much can I borrow for a home loan?

    The exact amount you can borrow depends on your specific financial situation and the lender's criteria, but it's based on factors like your income, expenses, and personal details.

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  • Can I get a home loan to buy land?

    Yes, you can get a loan to buy vacant land, whether you plan to build immediately or in the future. The lender might require proof of your intention to build and your ability to repay a construction loan if needed.

  • How much deposit do I need for a home loan?

    While a 20% deposit is often recommended to avoid lenders mortgage insurance (LMI), the exact amount you need can vary. A larger deposit can reduce your overall borrowing costs, but options like the First Home Loan Deposit Scheme may enable you to purchase a property with a smaller deposit, potentially as low as 5%, without incurring LMI. It's worth exploring different options and discussing your situation with a mortgage broker to determine the best approach for your circumstances.

  • What documents do I need to provide for a home loan application?

    You'll need documents to prove your identity, such as a passport or driver's license.

    You'll also need documents to prove your income, like recent payslips or bank statements. Additionally, you'll need to provide information about your assets and liabilities to show your financial position, and a breakdown of your living expenses.

  • What ongoing support do you provide after the loan settles?

    Our commitment to you doesn't end at settlement. We'll follow up to make sure everything is running smoothly and you're comfortable with all your loan features. Expect regular updates from us, including interest rate alerts and our monthly newsletter to keep you in the loop.

    We'll also conduct annual reviews to ensure your loan remains competitive and suits your evolving needs. And as your life changes, we're here to help with future property purchases or refinancing. Think of us as your long-term partner in navigating the property market.

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  • What’s negative gearing?

    Negative gearing is when the expenses of owning an investment property (like interest, fees, and maintenance) exceed the rental income it generates. This loss can potentially be used to reduce your taxable income for the year.

  • What’s the difference between owner-occupied and investment home loans?

    The main difference lies in the purpose of the loan. An owner-occupied loan is for a property you intend to live in, while an investment loan is for a property you plan to rent out. Some lenders might charge higher interest rates or fees for investment loans due to perceived higher risk.

  • What additional costs should I expect when buying an investment property?

    Besides the usual costs of buying a home, investment properties come with extra expenses like landlord insurance, property management fees, land tax, and maintenance costs. You also need to factor in council rates, water charges, regular home loan repayments, and body corporate fees for units or townhouses.

  • Can you help me with construction loans or investment property loans?

    Absolutely! We specialize in helping clients secure both construction loans and investment property loans. Whether you're building your dream home or expanding your property portfolio, we're here to guide you through the entire process and find the best loan options for your needs.

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  • What’s refinancing?

    Refinancing means switching your home loan to a different lender. It might save you money by getting a lower interest rate or consolidating debts, but it also comes with costs and takes time, so weighing the pros and cons is important.

  • How long does it take to refinance a house?

    The time it takes to refinance can range from one week to two months, typically taking around 30 to 45 days. The actual duration depends on factors like how quickly you provide documents, the lender's processing times, property appraisal times, and closing arrangements.

  • How much can I borrow when refinancing?

    The amount you can borrow depends on your specific situation, but you can get an estimate by using our borrowing calculator or talking to one of our home loan specialists for a more personalized assessment.

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